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Refine
LOG IN OR REGISTER
Contact Us
Escrow, Tax & Insurance
Escrow Statement FAQs
Newly Closed Loans
Payments and Payoffs
Online Access
Disaster Claims & Assistance
Year-End Statements
Lower My Payment
Financial Hardship
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Escrow, Tax & Insurance
Escrow Basics
Homeowner's/Hazard Insurance
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Escrow Statement FAQs
Newly Closed Loans
Payments and Payoffs
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Disaster Claims & Assistance
Year-End Statements
Year-End Statement Basics
Receiving My Statement
Accessing Statements Online
Tax Deductions
Who to Contact
Lower My Payment
Financial Hardship
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Mortgage Assistance Options
How to Request Mortgage Assistance
Additional Resources
Gracefully Exiting Your Loan
New Articles
Tax Deductions
Created On: 10/11/2024
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Year-End Statements
How can my Form 1098 help with tax deductions? This statement reports the total mortgage interest paid on your loan during the year. Generally, homeowners may be able to deduct mortgage interest from their taxes owed to the IRS. For information...
Accessing Statements Online
Created On: 10/11/2024
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Year-End Statements
Where can I find my tax statement online? 2024 year-end statements will be provided by January 31, 2025. When your statement is available, log into our website or app, go to Documents , and expand the Taxes section. Click the link to your stat...
Who to Contact
Created On: 10/11/2024
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Year-End Statements
I have other questions about year-end tax statements. Whom should I contact? If you have questions specific to taxes and deductions, reach out to the experts. Consult a qualified tax advisor, contact the IRS at 1-800-829-1040, or visit IRS.gov...
Receiving My Statement
Created On: 10/11/2024
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Year-End Statements
When and how will I receive my year-end statement? Year-end statements are sent by January 31 each year. If you enroll for electronic year-end statements by December 27, 2024, we will notify you by email when your statement is available online ...
Terminating Mortgage Insurance
Created On: 10/11/2024
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Lower My Payment
Can I cancel my Mortgage Insurance? If Mortgage Insurance was required for your loan at closing, you might be wondering how long you will need to continue paying this extra expense. The short answer: it depends. Options to remove the mortgage ins...
Looking to Reduce Your Payment?
Created On: 10/11/2024
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Lower My Payment
We love making homeowners happy—and what better way than to help you save money over the life of your loan? If you are looking to reduce the amount of your monthly mortgage payment, options may be available for your mortgage. Browse our FAQs below ...
Mortgage Recast Overview
Created On: 10/11/2024
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Lower My Payment
If you want to lower your monthly mortgage payment and have the means to make additional payments toward your loan principal, a mortgage recast might be a great option for you. Learn what a recast involves, how it can help you save now and long te...
Recast FAQs
Created On: 10/11/2024
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Lower My Payment
Will a recast lower my monthly mortgage payment? If your loan is eligible, recasting your loan may be an option to lower your payment as an alternative to refinancing. A recast typically involves making a one-time payment to reduce your loan p...
Mortgage Assistance Options
Created On: 10/11/2024
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Financial Hardship
Need M ortgage A ssistance ? Whether you ’re experiencing hardship due to loss of employment, income reduction, illness or other related impacts , here are your options that may be available to you based on investor guidelin...
How to Request Mortgage Assistance
Created On: 10/11/2024
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Financial Hardship
How can I apply for mortgage assistance ? You can log into our website or app to complete the application online or, if you prefer to submit your application by mail or email, please click the button above to download a PDF. The PDF will ...
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