Updated Articles

1. Go Paperless *NEW Options!*

   Last Updated: 09/17/2025

2. How to Enroll

   Last Updated: 09/16/2025 in Go Paperless *NEW Options!*
   You can enroll online in a few quick clicks! Here's how: Log into our website or app. Go to Documents and click Manage Delivery Preferences . Next to  Escrow statements plus other routine servicing communications,  check the Email box and...

3. Accessing Statements Online

   Last Updated: 09/16/2025 in Go Paperless *NEW Options!*
   Here's how to find statements and other select communications on our website and app: Log in Go to Documents Click or tap the type of document you're looking for (e.g., Taxes or Escrow) to see the statements available Click or tap the link ...

4. Intro

   Last Updated: 09/16/2025 in Go Paperless *NEW Options!*
   Prefer to be paperless? Enroll for our convenient e-delivery services to receive certain statements and communications electronically instead of by mail! You'll trade paper clutter and waste for easy email notifications you can access anytime, a...

5. E-Delivery Options

   Last Updated: 09/16/2025 in Go Paperless *NEW Options!*
   Electronic delivery is available for the following communications:  Monthly mortgage/account statements Provide information about payments due, account summary, and recent transactions.  Year-end statements Depending on your loan/accoun...

6. Disaster Claims & Assistance

   Last Updated: 05/19/2025

7. Claims

   Last Updated: 05/19/2025 in Escrow, Tax & Insurance
   What do I need to do if my home has been damaged? Here’s what you need to do first:   Contact your hazard insurance company to file a claim.   Call us at  833.253.1133 , and w e'll let you know what information is required to dis...

8. Escrow, Tax & Insurance

   Last Updated: 05/19/2025

9. User Terms

   Last Updated: 01/15/2025 in Disclosures -- Accessible to customers
   Subservicing Notice: Cornerstone Servicing, a division of Cornerstone Capital Bank, SSB,  has an agreement with    to provide the day-to-day servicing of your loan. These terms apply to your use of the Cornerstone Capital Bank, SS...

10. Year-End Statements

    Last Updated: 09/17/2025

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